This will usually clear the error, and the device will then begin to communicate with our servers.Ĭongratulations! Your Hikvision device will now be sending out automatic DDNS updates to our server to ensure that you always stay connected.
#Hikvision hik connect setup update#
If you receive this error and you’ve set up DDNS correctly with your No-IP account information, you will need to completely disable the DDNS settings for one hour, update the firmware (if needed), and re-enable the DDNS settings. Note: Hikvision is known to rarely give a false error “connection to server failed” even when configured correctly. It might say “ Connecting” for a while, but keep switching between the tabs and you should eventually see the “ Normal” status.
If everything was entered correctly, you should see the following message: Your DDNS setup should look similar to this:ĭepending on the web browser you are using, you may need to switch back and forth from the DDNS tab. This is because encoding special characters like “#” or “:” are generally not supported on CCTV devices so URL encoding must be used instead. In order for the update to send successfully, you will need to use the following format:ĭomain: YourNoIPDomain () Once everything is filled out correctly, click on the “Save” button. Password: Your Password to log into No-IP User Name: Your No-IP Account Email Address or Username You should be able to get access to the Hikvision devices after login. If you are using Hik-Connect service, please 'Login' as instructed on the app.
#Hikvision hik connect setup how to#
In this example, we are using the Turbo HD DVR (DS-7200):ĭomain: The hostname you created for example: If you want to find out how to enable Hik-Connect service at your Hikvision DVR, NVR and IP Cameras, please refer to Step 2 of How to use Hik-Connect at Hikvision iVMS-4500. Start by accessing your Hikvision device by entering in the LAN address in the URL bar (ours happens to be 192.168.1.9, yours might be different):Įnter in your username and password and then log into your Hikvision device:įrom here, navigate to the DDNS page on your device ( Configuration > Network > Basic Settings > DDNS). This guide will help you setup and configure Dynamic DNS within your Hikvision Camera/DVR/NVR.
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